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Core Service 14 · Private Client & Personal Counsel

Private Emergency Response & 24/7 Access

When personal crisis arrives — addiction, family breakdown, mental health destabilization, legal exposure — clarity is impossible and isolation is certain. Privy Consul for hire: 24/7 access to someone who understands the terrain, who will help you navigate it with complete discretion and complete capability, and who operates under a single principle — individual, family, and bespoke structures designed around your specific situation.

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Private Emergency Response & 24/7 Access

Coordinated Private Emergency & Protection Services — one tap away. Direct access to your Response Director. Available 24/7, globally.

Connect. Anticipate. Resolve. Deploy. A standing relationship with a single point of contact — individual, family, and bespoke structures. No barriers, no bureaucracy, no institutional process. When the situation demands it, full capability mobilised immediately.

The moment a personal crisis arrives is the moment you cannot think clearly. The system you relied on before the crisis — your lawyers, your advisors, your networks — now feels insufficient, fragmented, or compromised. You need someone who understands immediately, without explanation, and can move without approval structures.

Privy Consul provides that single point of access. Your Response Director is available 24/7, globally, through a private mobile channel. When you initiate contact, they understand the nature of the relationship: this is not a service call. This is a crisis, and you need someone who can act now.

The world is a dangerous place. Whether it's a car accident, heart attack, broken limb, infectious disease, natural disaster, sectarian conflict or other emergency event or threat of bodily harm, Privy Consul provides our members the ability to control dangerous and difficult situations. If you're injured or become ill while traveling, our physicians and leading specialist consultants will advise you. If you're hospitalized — or need hospitalization — and want to be evacuated to a medical facility of your choice, our contracted, best-in-class air service providers will transport you. If you need to find a local healthcare provider, we'll locate one for you. If you need to be rescued from a dangerous situation, our special operations trained operators will get you out.

Most people aren't aware of the serious deficiencies of their health insurance, travel insurance, platinum card program or SOS hotline service. These programs do not respond timely and do not have in-house medical and security professionals to deploy to your location anywhere on the planet to solve your crisis. Privy Consul will demonstrate success under the most difficult conditions.

Connect

Direct Access

One tap reaches your Response Director — 24/7, globally, with no queuing, no scheduling, no institutional process. When a crisis breaks, you need someone available immediately.

Anticipate

Discreet Intelligence

Advance awareness of emerging personal threats, family situations, and reputational exposures — delivered through a private channel before they become crises requiring immediate response.

Resolve

Quiet Resolution

Situations handled quietly in place, wherever possible — coordinated across security, medical, legal, and institutional networks simultaneously, with the outcome being a situation that is closed.

Deploy

Full Capability

When required, full capability mobilised immediately — coordinated emergency and protection services, medical response, security deployment. No paperwork. No follow-up. The matter is closed.

Privy Consul is offered by invitation or private introduction only. Individual, family and bespoke structures are available, with coordinated access to up to $1 million in third-party emergency, protection, medical-response and crisis-coordination services. Capability is assembled through vendor partnerships and standing agreements, and delivered through vetted, insured specialist providers selected according to jurisdiction, requirement and proportionality.

24/7 Emergency Contact Centre — Multilingual and Global

Core member services — available 365 days per year, 24 hours per day.

  • Medical consultations in English by world-class physicians
  • Deployable medical, security, and rescue teams — paramedics and healthcare professionals deployable around the world
  • Field rescues for members who need hospitalization but can't get to a hospital
  • Evacuation and transfer services on medically equipped helicopters, jets and commercial aircraft
  • Medical transport to the member's choice of home-country hospital
  • Emergency security evacuations for crisis, war, or natural disasters (for members who opt for this service)
  • Aircraft can be launched in as little as 90 minutes
  • All US & UK based Privy Consul authorized medical service providers are certified by the Commission on Accreditation of Medical Transport Systems (CAMTS)
  • Travel intelligence including recommended inoculations, weather, country and regional stability and crime reports
  • Emergency message relay to family members
  • Local physician and dentist locator services, and telephonic interpretation
  • Visa and passport services, and local legal referrals
  • Transport of mortal remains
Personal response and access — 24/7 availability
Questions? Answers.

Frequently asked — Personal Crisis.

Matters that cannot go through ordinary channels: sensitive family situations, reputational emergencies, medical events abroad, extortion and coercion attempts, disappearances, detentions, and the private difficulties of public people. If it is urgent, sensitive, and personal, it is our work.

Yes. One trusted call, any hour, any city. Whether the crisis unfolds in Milan at 3am, Monaco in August, or a jurisdiction with no reliable institutions at all, Privy Consul responds immediately and deploys locally informed capability in every country and every city.

It is the concierge of last and first resort — an ultra-private, intelligence-led concierge for UHNW individuals and families. Routine luxury requests are handled with white-glove care; crises are handled with operational precision. Under our umbrella, there is always a solution.

Yes. We coordinate private medical response, air ambulance and medical evacuation, specialist access, and discreet hospitalisation — anywhere in the world, under strict confidentiality.

Immediately. Standing clients reach a senior advisor on the first call; response and deployment begin upon authorisation, not upon paperwork.

If you require hospitalization and cannot be treated and released at a nearby facility, Privy Consul will transfer you to the home country hospital of your choice. Privy Consul will determine the mode of transport, taking into account member safety, treatment and comfort concerns. To provide the best possible services to members in need, we will only transport members who require hospitalization on an in-patient basis.

Privy Consul will transport our members to the domestic hospital of their choice, whether they choose the Mayo Clinic or another healthcare facility. Privy Consul cannot guarantee that there will be space available to admit the member, however. We will do our best to accommodate our member's preferences and work with the receiving hospital to both gain admittance for our member and manage all of the logistics of the transfer.

Privy Consul is not an insurance company and thus cannot reimburse members for either the cost of treatment arranged by the member or the member's trip costs. Privy Consul will arrange and pay for all consultative and transport services for our members, provided the member contacts Privy Consul and requests these services.

If the situation in a country deteriorates to the point where an official declaration is made or it is clear that the member will suffer imminent grievous bodily harm, Privy Consul will deploy and rescue the member, bringing them to the nearest safe location prior to evacuating them back to their home country.

Yes. Our operations center is equipped with state-of-the-art computer systems and sufficient bandwidth to send, receive and manipulate data intensive transmissions. Additionally, Privy Consul has relationships with worldwide couriers who can often provide physical delivery of critical documents and test results on a more rapid and geographically diverse basis than commercially available means. Shipping charges not related to a transfer or performed for our members' convenience will be the responsibility of the member; all transmissions regarding cases that result in a transfer are included in the price of membership.

Introduction Process

Onboarding Process

1. Initial Confidential Contact

We assess your request based on operational feasibility, required capabilities, and urgency. From the first contact, all communication is handled with discretion, professionalism, and strict confidentiality. No details are shared outside your assigned case officer.

2. Crisis Assessment & Resource Mobilisation

We assess the nature of the crisis and the resources required — medical, legal, logistical, or advisory — establishing your single point of contact immediately.

3. Resolution & Ongoing Access

Your Response Director coordinates the full capability required for resolution, and remains your standing point of contact long after the acute crisis has passed.

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Data Protected & Privacy Assured

Private Engagement

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To request access to our capabilities, we invite you to complete the form below. A member of our Privy Consul Office will reach out to you momentarily.

Personal Crisis Resolution

Related Services

By private introduction only

When personal crisis arrives, clarity is possible — with the right advisor, the right timing, and the right discretion.

If you have questions, or would like more information on how Privy Consul can assist you, send us an email or give us a call. We will gladly take the time to discuss your goals and determine if Privy Consul can help you to achieve them.

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