Personal Crisis Resolution & White-Glove Services

Matters that cannot go through ordinary channels: sensitive family situations, reputational emergencies, medical events abroad, extortion and coercion attempts, disappearances, detentions, and the private difficulties of public people. If it is urgent, sensitive, and personal, it is our work.

Yes. One trusted call, any hour, any city. Whether the crisis unfolds in Milan at 3am, Monaco in August, or a jurisdiction with no reliable institutions at all, Privy Consul responds immediately and deploys locally informed capability in every country and every city.

It is the concierge of last and first resort — an ultra-private, intelligence-led concierge for UHNW individuals and families. Routine luxury requests are handled with white-glove care; crises are handled with operational precision. Under our umbrella, there is always a solution.

Yes. We coordinate private medical response, air ambulance and medical evacuation, specialist access, and discreet hospitalisation — anywhere in the world, under strict confidentiality.

Immediately. Standing clients reach a senior advisor on the first call; response and deployment begin upon authorisation, not upon paperwork.

If you require hospitalization and cannot be treated and released at a nearby facility, Privy Consul will transfer you to the home country hospital of your choice. Privy Consul will determine the mode of transport, taking into account member safety, treatment and comfort concerns. To provide the best possible services to members in need, we will only transport members who require hospitalization on an in-patient basis.

Privy Consul will transport our members to the domestic hospital of their choice, whether they choose the Mayo Clinic or another healthcare facility. Privy Consul cannot guarantee that there will be space available to admit the member, however. We will do our best to accommodate our member's preferences and work with the receiving hospital to both gain admittance for our member and manage all of the logistics of the transfer.

Privy Consul is not an insurance company and thus cannot reimburse members for either the cost of treatment arranged by the member or the member's trip costs. Privy Consul will arrange and pay for all consultative and transport services for our members, provided the member contacts Privy Consul and requests these services.

If the situation in a country deteriorates to the point where an official declaration is made or it is clear that the member will suffer imminent grievous bodily harm, Privy Consul will deploy and rescue the member, bringing them to the nearest safe location prior to evacuating them back to their home country.

Yes. Our operations center is equipped with state-of-the-art computer systems and sufficient bandwidth to send, receive and manipulate data intensive transmissions. Additionally, Privy Consul has relationships with worldwide couriers who can often provide physical delivery of critical documents and test results on a more rapid and geographically diverse basis than commercially available means. Shipping charges not related to a transfer or performed for our members' convenience will be the responsibility of the member; all transmissions regarding cases that result in a transfer are included in the price of membership.