III The Method

What Drives the Cost of This Kind of Work

No fee is published and none will be, but the variables that set one can be stated in full.

No fee is published on this site and none will be. That is worth explaining rather than leaving as an absence, because the explanation contains most of what a reader wanting a number actually needs.

Terms are set against the mandate and discussed directly, and engagement begins by private introduction. Underneath those two facts is a third: a fee quoted before anyone understands the work is a fee for something else. It is a price for a described deliverable — a report of a stated length, a number of interviews, a fixed period of monitoring — and the described deliverable is not the thing being sought. It is the artefact that can be specified in advance, which is a different object and reliably a cheaper one.

What can be given in full is the list of variables. A reader who knows them can form an estimate for their own situation, which is what the question is usually for.

The variables

Jurisdictional count. Each additional territory adds a legal framework and a source network. It does not add a percentage. A second jurisdiction means a separate view on what may lawfully be collected and by whom, separate local capability that has to already exist, and a reconciliation problem when the two sets of records disagree — which they do, because they were built for different purposes. Two jurisdictions is not twice one.

Whether the subject is aware. A discreet enquiry costs multiples of an overt one, and the multiple is not a premium for secrecy. It is the cost of every route that has been closed. The overt enquiry can ask the subject, ask their counterparties, and request records in ways that identify the requester. The discreet enquiry must reach the same conclusions without any of those, which means more sources, longer sequences, more corroboration and more work discarded as unusable.

Source availability, and whether the answer exists at all. Some questions have answers that are held somewhere and can be reached. Some have answers that were never recorded by anyone. The second category is expensive precisely because effort does not resolve it, and the honest output is a statement of what could not be established — which costs almost as much to produce as a positive finding and satisfies far fewer people.

Time compression. Speed is bought by parallelism, and parallelism means more people holding more of the picture. That has a direct cost and an indirect one, since a compressed enquiry with six participants is a different confidentiality proposition from a sequential one with two.

Whether the output must be admissible. This is the variable readers most often underestimate, and there is a rule that explains why. Under the Civil Procedure Rules an expert's duty is to help the court on matters within their expertise, and that duty overrides any obligation to the person from whom the expert received instructions or by whom they are paid. Expert evidence is also restricted to what is reasonably required to resolve the proceedings.

Read that and the cost follows. Work built to be decision-useful is optimised for the principal: it can weigh probabilities, state impressions, carry a caveat and stop when the answer is clear enough to act on. Work built to be defensible is optimised for a hostile reader who will test every step, and its author owes a duty to somebody other than the client. Those are two products. They share a subject and almost nothing else, and asking for the second at the price of the first is the most common source of disappointment in this sector.

Whether standing capability must be held idle. Some mandates require that a capability exist before the moment it is needed — aviation, local presence, a network tested over years. Idle capacity is expensive and the expense is continuous. A mandate that draws on it is paying for the years in which it was not drawn on, which is the only way it can be there.

Whether the matter runs through counsel. This changes structure as well as cost — the instructing party, the privilege position, the reporting line, and who may see what.

What the variables have in common

Read the list again and a pattern emerges that is more useful than any individual item. Almost every variable is a statement about how much of the work is unspecifiable in advance.

Jurisdictional count, source availability, whether the subject is aware — each determines how much of the enquiry can be planned and how much has to be discovered by attempting it. That is why the sector prices as it does, and it is also why the firms that will quote a fixed figure on a first call are able to: a fixed figure requires a fixed scope, a fixed scope requires deciding in advance what will be looked at, and deciding in advance what will be looked at is the thing that makes an enquiry miss.

The honest version of a fixed price is a fixed piece of work, and the client is then holding the risk that the fixed piece of work does not contain the answer. That risk has not been removed by the fixed price. It has been transferred, quietly, at the moment it was made to look like certainty.

The counter-example

Set against all of that, most real questions are not mandates at all. They are one narrow question that a principal needs answered properly, once.

Full-engagement overhead prices those out of existence, which is why the Expert Answering model exists on different terms: submit the question, it is reviewed and a price is sent back, and on approval a focused response written by a human comes within forty-eight hours. Priced per question, after review rather than before.

That last detail is the point. The price follows the question because until someone has read it, nobody knows whether it takes an afternoon or is not answerable at all. It is the same discipline as the refusal to publish a rate card, applied at a scale where the answer can be delivered in two days.

One thing that is never a variable: you never pay for access. Access is not a line item, it is not marked up, and it is not obtained through contributions or favours made on a client's behalf. Where a cost is quoted for reaching someone rather than for the work of finding something out, the thing being sold is a relationship — and a relationship that can be bought by you has already been bought by somebody else.

Sources

  1. Civil Procedure Rules, Part 35 — rule 35.3 (experts’ overriding duty to the court) and rule 35.1 (expert evidence restricted to what is reasonably required)
  2. Government Engagement & Expert Answering — Privy Consul